Service and Solutions

Radiant Cable Fault Location Services

THE HIDDEN WORLD OF RADIANT HEAT CABLE FAULTS

 

TECHNICAL SUPPORT RATES

BASE:  $75.00 per hour

A standard workday is defined as a DAY SHIFT Monday –Friday for (8) hours.  Daily hourly billing is based on actual time spent on jobsite (Minimum 2 hours thereafter 30-Minute Increments.)  Typical overtime rates do apply at 1 and 1/2 the hourly rate. Technical support service results are based solely upon conditions found at the job site.  We cannot guarantee results favorable to either the contractor or property owner.  We will report jobsite conditions as they develop to contractor and owner representatives on the jobsite.

A RCFL discretionary written and photographic summary of the jobsite test results may be requested by the person contracting for radiant cable fault location services at additional hourly service costs.  More detailed final report requests must be made prior to the beginning of jobsite testing to allow opportunity to provide greater detailed notes and photographic records.

Travel and Living Expenses: ‘Day One’ invoicing for technical support shall provide Round Trip private vehicle travel from our office in Denver, Colorado to job site at $1.25/mile.  Public transportation will be invoiced at actual cost plus hourly rates. If applicable, ‘Day Two’ and beyond at job site, invoicing for technical support shall provide round trip vehicle travel from local  living accommodations to job site at $1.25/mile.  Total vehicle rental charges will be invoiced accordingly.  If by commercial or public transportation and housing, all travel and living expenses will be billed at cost plus base hourly charges for travel time.

VIRTUALLY ALL RADIANT HEAT CABLE IS BURIED AND HOPELESSLY BEYOND VISUAL INSPECTION.

A. Sandwiched between two sheets of drywall or buried in plaster.

B. Sandwiched in thin-set or mortar between floor tile and the sub-floor.

C. Buried in concrete or asphalt in driveways and sidewalks.

These conditions make it virtually impossible for local contractors and others to locate cable fault problems.

 

TESTING PROCEDURES

There exists a wide variety of cable types for a broad range of radiant heating applications.  The consequence is the multitude of causes of cable faults creating the need for extensive technical knowledge and test equipment.  The benefit of this knowledge and equipment for the property owner, property manager or contractor is, in most cases, only one small exploratory access hole may be made for the repair. 

 

In most cases the cable fault may be located provided the wall, floor, driveway or sidewalk surface directly over the cable is viewable.  A fault in the cable which travels below a cabinet, toilet, or other fixture may not be located until such obstructions are removed.  Crown molding or decorative beams in ceiling heat applications may also be obstacles to successful testing.  The location of multiple faults in a single cable may also be encountered.